ve77 Terms and Conditions

1. General Terms

These terms and conditions ("Terms") apply to the use of the ve77 platform and all its services. By visiting the ve77 website, registering, or using any service, you fully agree to these Terms.

ve77 is a safe and reliable online gaming platform operated for players in Bangladesh. This platform provides cricket betting, slot games, live casino, basketball, keno and other gaming services.

These Terms may be updated at any time. The latest version will always be published on this page. Continuing to use the platform means you accept the updated Terms.

2. Eligibility and Age Requirement

The following eligibility requirements must be met to participate on the ve77 platform:

• You must be 21 years of age or older.
• You must own a valid bank account or mobile banking account registered in your own name.
• You must confirm that online gaming is not legally prohibited in the area where you reside.
• Your account has not previously been closed or banned on ve77 for any reason.
• You are creating an account for yourself and for your own entertainment, not on behalf of any third party.

Registering with false or misleading information will result in immediate account closure and all deposited funds may be forfeited. ve77 reserves the right to verify age.

3. Account Registration

3.1 Single Account Policy

Each individual may create only one ve77 account. Creating multiple accounts under the same person's name, from the same IP address, or from the same device is strictly prohibited. If multiple accounts are detected, all accounts will be closed and all bonuses will be cancelled.

3.2 Registration Information

You must provide accurate and complete information at the time of registration. The following details must be correct:

• Full name (as per national identity card)
• Date of birth
• Active mobile number
• Valid email address
• Mobile banking or bank account details used for deposits and withdrawals

3.3 Account Security

You are fully responsible for keeping your account password confidential. Do not share your account details with any third party. If you suspect unauthorized access, notify our support team immediately. You are responsible for all activity on your account.

4. Deposits and Withdrawals

4.1 Deposits

Funds can be deposited on the ve77 platform using the following methods:

The minimum deposit amount is ৳200 for all payment methods. Deposited funds must be sent from an account registered in your own name. Deposits from third-party accounts are not allowed.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. The following conditions must be met before submitting a withdrawal request:

• Identity verification (KYC) must be completed.
• Deposited funds must have been wagered at least once.
• Wagering requirements related to bonuses must be fulfilled.
• The withdrawal account must be in your own name.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to ৳5,000. For example, depositing ৳1,000 will give a total balance of ৳3,000. A 10x wagering requirement applies to this bonus.

5.2 Wagering Requirements

To withdraw bonus funds, the total bonus amount must be wagered a specified number of times. The wagering requirement for the welcome bonus is 10x. The following factors are considered when calculating wagering:

• All types of slot games generally contribute 100% towards wagering calculation.
• Live casino games may contribute partially towards wagering calculation.
• Cricket betting and sports betting may contribute partially towards wagering calculation.

5.3 VIP Program and Cashback

ve77's VIP program has four tiers. The weekly cashback rate at each tier is as follows:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

Players can advance to higher VIP tiers based on regular gaming activity. ve77 reserves the right to modify, suspend or cancel any bonus offer.

5.4 Bonus Abuse

If a player is found to be abusing the bonus system, ve77 reserves the right to investigate, cancel the bonus and close the account if necessary. In any dispute regarding bonuses, ve77's decision is final.

6. Betting Rules

6.1 General Betting Rules

The following general rules apply when placing bets on ve77:

• A bet once confirmed cannot be cancelled or changed.
• ve77 reserves the right to void bets placed at abnormal odds due to a technical error.
• Bets linked to match fixing or manipulation will be voided and the associated accounts will be closed.
• ve77 is not responsible for internet disconnection or device issues.

6.2 Sports Betting

Bets can be placed on various sports including cricket (BPL, IPL, T20 World Cup, ICC tournaments) and basketball. Betting is available before a match starts or live in-play. If any match is cancelled or abandoned, the bet will also be considered void and funds will be returned.

6.3 Casino Games

The results of slot games, live casino and other games are determined by a Random Number Generator (RNG). All games are operated in accordance with fair play principles. Any complaints regarding game results must be submitted within 48 hours.

7. Prohibited Activities

The following activities are strictly prohibited on the ve77 platform:

• Creating or operating multiple accounts.
• Creating or operating an account on behalf of a third party.
• Using software, bots, automated systems or hacking methods.
• Exploiting platform vulnerabilities or technical errors.
• Money laundering or any illegal financial activity.
• Abusing or manipulating the bonus system.
• Harassing or defrauding other users of the platform.
• Using a false identity or forged documents.

8. Account Suspension and Closure

8.1 Account Closure by ve77

ve77 may suspend or permanently close any account without prior notice for the following reasons:

• Violation of the Terms.
• Providing false or incomplete information.
• Suspicion of fraudulent activity.
• Refusal to complete identity verification.
• Legal requirements or regulatory obligations.

8.2 Account Closure by the User

You may close your account at any time by requesting our support team. Please withdraw your balance before closing your account. A closed account may be reopened, but this is at ve77's discretion.

9. Privacy and Data Protection

ve77 gives the highest priority to protecting your personal information. Your data is kept secure using SSL encryption and modern security technology.

Your personal information is used for the following purposes:

• Account management and identity verification.
• Processing financial transactions.
• Providing customer service.
• Fraud prevention and ensuring security.
• Fulfilling legal obligations.

Our full privacy policy can be found here.

10. Limitation of Liability

ve77 is not responsible for the following:

• Losses caused by internet disconnection, server downtime, or technical issues.
• Issues caused by errors in third-party software or game providers.
• Account information leaks resulting from the user's own negligence.
• Psychological or financial harm arising from online gaming activity.
• Force majeure — meaning natural disasters, government directives, or any other circumstances beyond our control.

Under any circumstances, ve77's total liability will not exceed the current balance in your account.

11. Responsible Gaming

ve77 takes responsible gaming seriously. We believe that online gaming should be enjoyed purely for entertainment and within one's financial means.

We provide the following features:

• The ability to set deposit limits.
• The ability to self-exclude (Self-exclusion).
• The ability to view your own gaming activity history.
• Our 24/7 live chat for support whenever you need it.

To learn more about responsible gaming, please visit our Responsible Gaming page.

12. Changes to Terms

ve77 reserves the right to update or change these terms and conditions at any time. In the case of significant changes, users will be notified as early as reasonably possible. If you continue to use the platform after any changes, you will be considered to have automatically accepted the new terms and conditions.

The latest version of these terms and conditions will always be available on this page. The date of the most recent update can be found at the top of the terms and conditions.

13. Contact & Support

If you have any questions or need clarification regarding these terms and conditions, please contact our support team:

• Live Chat: 24/7 direct support in Bengali
• Email: [email protected]

Any dispute or complaint will first be addressed through our support team. Our goal is to ensure a prompt and fair resolution to all issues.